ONLINE BOOKING

Please read our cancellation policy prior to making an appointment.

CANCELLATION POLICY: 

Please provide 24 hours notice to cancel or change your appointment to avoid cancellation fees.

CANCELLATION FEES: 

50% fee for same day cancellations (6 hours notice)

100% fee for failure to attend appointment with less than 6 hours notice 

Client who do not show up for their appointment without contacting us will be considered a ‘NO SHOW’ and therefore will incur the full cost of treatment.

If you incur a cancellation fee, the fee will be invoiced by email and due in 7 days, otherwise pay via phone.

If we can fill your changed/cancelled appointment time, you will NOT be charged a fee. You are welcome to send a friend to take your appointment to avoid these fees.

LATE POLICY: 

Arriving late may result in shorter treatment time or loss of appointment, no refund will be offered.

If you have any questions in regards to our cancellation policy and late policy please feel free to contact us on  9958 5769